Careers

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Technical Support Engineer 

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We are looking for a Technical Support Engineer to join our team! As a Testing Support Engineer, you will be responsible for planning and implementing tests that prove the functional and non-functional requirements of the system and also support our customers globally.

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As a Technical Support Engineer, you will be responsible for conducting automated and manual tests to ensure the device created by developers fits its purpose. The job involves working around CAN bus networking, data loggers, and other related technologies

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Technical Support Engineer duties & responsibilities

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• Detect faults/bugs/issues in the device and report accordingly.

• Research, diagnose, troubleshoot, and identify a solution to resolve Customer issues.

• Reproduce customer environment and test and validate fixes and workaround.

• Provide technical support for customers whenever they need help by phone or email, online, and on social media.

• Answer questions about installation, operation configuration, and customization of Influx products.

 

Experience

1+ years (B.Tech)/1.5+ years (Diploma) in a similar role.

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Qualification:

Diploma/B.Tech in Electronics/Electrical/Instrumentation.

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Technical Support Engineer Requirements

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• Served in a similar role for at least one year

• Understand the uses and methods of testing.

• Critical thinker and problem-solving skills (must).

• Knowledge about CAN Bus/automotive will be considered as an added advantage.

• Team player and good time-management skills.

• Great interpersonal and communication skills.

• Knowledge of datalogger, sensors, and its fundamental working principle would be an added advantage.

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Job Location:

Bangalore

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Salary:

At par in the industry.

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Technical Support Engineer – Intern.

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Duration of the internship:

6 months

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Eligibility:

Students entering 8th Semester

 

Fields:

Electrical/Electronics/Instrumentation.

 

Selection process

The selection process will consist of two rounds, a written test and a face to face interview.

 

• Written test:  The written test will consist of

• Questions:- 55 (50-Objective, five subjective).

• Duration:- 40 mins

• Minimum Qualifying marks:- 20/50

• Face to Face Interview: Our panel will interview the candidate(s) who qualify for the written test.

• The candidates will have to begin the internship after completing their 7th Semester.

 

Questions will generally be asked about the technology supported by our products.

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Roles and Resposibilities:

• Performing calibration and regular functional tests on the devices and software.

• Upgrading firmware.

• Understand the uses and methods of testing.

• Detect faults/bugs/issues in the device and report accordingly.

• Research, diagnose, troubleshoot and identify a solution to resolve Customer issues.

• Reproduce customer environment and test and validate fixes and workaround.

• Work on real-time vehicle monitoring systems.

• Regular written and verbal tests and presentations will be a mandate.

 

Benefits:

• A stipend of Rs 5000/month.

• Certificate on completion of internship along with six-months work experience certificate.

• To gain knowledge about the industry's latest and in-demand technology ahead of time (CAN Bus).

 

Related Opportunities:

• Chance to visit leading automotive companies.

• Opportunity to shift to Engineering sales department.

• Opportunity for a permanent job with Influx at the end of the internship.

• Earn monthly stipend.

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You can also visit our LinkedIn Page for the latest updates and news from our industry.

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